Shipping and delivery policy:
Can I cancel my order 24 hours before the order is completed Yes, you can cancel before 24 hours by sending messages to the WhatsApp customer service located on the site or by sending a message to the email specified in the policies only4one2own@gmail.com
Can the product order be canceled during shipping The product order cannot be canceled if it has been shipped or after 24 hours from the completion of the order.
How can I get free shipping All our products have no shipping charges
How long is shipping and delivery The delivery period is from 7-15 days and it may take ( sometimes) depending on the pressure of orders up to 25 days because we ship the products internationally and without additional fees in case of receipt, during this period the amount is not refunded and the goods are not refunded and not replaced until they reach the customer
What if I received an incomplete or wrong shipment We will study the request within ٤٨ an hour and take the appropriate action, which is to exchange the products and receive the products you have, we will serve you in the required form only we want you to raise the help ticket, as the site has full eligibility in case it is proved that the help ticket does not meet the conditions by rejecting the request and closing the ticket .
What do I have to do if I don't receive my paid shipment The deadline for non-receipt of the shipment is ٣ only days to contact the customer ( the deadline is determined by the shipping company's policies) and then if a new receipt address is updated, we will update it with the shipping company and if a new receipt address is not updated by you or there is no response, the shipment will be returned to the country of origin with a re-shipment fee. If you want to receive the shipment again, you will have to pay the full shipping fee .
What if my shipment is delayed If we do not achieve what we mentioned and the shipment is delayed by more than 20 days according to the regulations and laws, you will receive a discount coupon on all our products .